Troubleshooting
Common setup and data problems
Check missing repositories, delayed data, and workflow history that is still loading.
No repositories are visible #
Check that the GitHub App is installed on the right account or organization and that the installation includes the repositories you expect. If the installation is limited to selected repositories, newly created repositories may still need to be added to it.
Data looks out of date #
Short delays are normal, especially right after installation while ActionWatch loads recent workflow history. If data stays out of date longer than expected, check ActionWatch for a setup or data status notice.
Workflow history is still loading #
This is expected after connecting new repositories. ActionWatch shows the current loading status and opens your workspace once enough history is ready.
Operator tools are missing #
That is normal. Operator and support tools are restricted to the ActionWatch team, so most users do not see them.
When to ask for help #
If the installation looks right, your GitHub account should have access, and ActionWatch is still empty or out of date after a reasonable wait, contact support with the affected account or organization, some example repositories, and what you expected to see.