Help center

Documentation for onboarding, dashboards, billing, alerts, and troubleshooting.

This help center is written for ActionWatch users first. It explains how the product works, how to get from install to useful data, and what to check when something looks incomplete or delayed.

Getting started

Install ActionWatch and get to real data quickly.

Learn how the GitHub App install, sign-in flow, repository access, and first sync fit together.

Dashboards

Use the built-in dashboards first, then save focused custom views.

Understand the difference between the curated dashboards and the saved dashboard views your team shapes for itself.

Billing

Make billing language understandable without decoding internal jargon.

Review what retained history, recent ingest pressure, and upgrade prompts mean in product terms.

Alerts

See how ActionWatch decides what is worth interrupting someone about.

Understand alert rules, active alerts, notification surfaces, and the actions users can take.

Troubleshooting

Handle missing repositories, delayed data, and expected warm-up states.

Start with the common checks before assuming a repository install, sync, or freshness problem is a product failure.

Operator and support

Explain support-only concepts without sending people into engineering docs.

Keep operator-only tools, impersonation, and support flows understandable while preserving clear product boundaries.